Consumer Information

When considering a contractor, consumers should always ask to see a copy of the contractor’s current license. The license contains the name and address of the contractor, the date issued and a six digit license number, preceded by letters “WV”. This ensures that the contractor has taken the necessary steps to meet all state regulatory requirements.

You can verify if a WV contractor has a state license by calling the Contractor Licensing Board​ at (304) 558-7890 or by using the Contractor Search option. Do not be victimized by someone making a door-to-door presentation offering to do repair jobs or home improvements on-the-spot or asking for a cash deposit.

Get at least three bids and ask for references of work the contractors have completed in your area. Make personal contacts and ask about the quality of work. Require a written contract with the contractor’s license number on it, and by all means, do not sign until you fully understand the terms. Do not pay in cash, do not let payments get ahead of the work completed and do not pay the full cost of the job up front. Make certain building material costs are paid for and always ask for receipts. Verify the contractors working on your property have Liability and Workers’ Compensation Insurance by requesting to see a certificate of insurance. You may be liable for an injury that occurs on your property if they do not have the proper coverage.

 

1900 Kanawha Boulevard East | State Capitol Complex - Building 3, Room 200 | Charleston, WV 25305
Ph: (304) 558-7890